Our Culture


Contact Us

Unit 4 Chestnut House,
Moorgreen Industrial Park,
Engine Lane Newthorpe
NG16 3QU


Our Culture

Harness the benefits of trading with China without compromising on quality or service.

This belief has formed the backbone of our company; it informs every action taken by the company and keeps our goal clear.

We aim to be a transparent and efficient trading company that provide a large number of services. Whether we are sourcing products from China for you, importing your goods or selling materials to you – you should always expect the highest levels of service from us.

When sourcing from China or aiming to import goods from China there are many barriers to trade, such as, a foreign culture, a foreign language and a completely different legal landscape. We at Reliable help you to cut through all of these barriers and enjoy the low cost of goods sourced direct from China.

We also understand that many potential customers may have concerns about the quality of goods sourced in China. This is why Reliable offers free checking of good quality throughout the entire process of sourcing from China until it arrives safely at your doorstep.

We aim to provide excellent, clear and efficient service with emails answered properly and in detail – no canned responses.

Take advantage of clear, constant updates on the status of your orders.

When you call, you will immediately be placed through to a member of staff – No need to press 1, 2 or 3 or wrestle with a machine.

We aim to be a ‘one-stop’ service for all your needs.